I once had the misfortune of listening to a business coach tell a room full of entrepreneurs, “you shouldn’t care if you employees are f***ing happy.” This business coach has made a ton of money and is pretty successful at her trade, but boy is she way off about how you should treat your employees. Besides the fact ignoring how the people around you feel will make you an awful individual, there are real business implications to not making sure your employees are happy working for you. Here are three great reasons to in invest in your employees happiness.
If your employees are happy, they keep your customers happy. This is especially important when it comes to face-to-face sales, relationship building and customer service. Companies like Zappos have mastered the art of leveraging happy employees to grow the bottom line and you should too.
Happy employees are more productive
The Container Store, a staple on Fortune’s 100 Best Places to work, uses the 1=3 rule at their store with much success. That is, they believe that one happy and productive employee will produce more quality results than three unhappy job coasters. So, they pay top wages, nearly double the industry average to secure and maintain the top talent. With sales of more than $800 million with only 67 US locations, those happy employees are proving them right.
Happy employees want to invest in where they work
Happy employees want to see their company succeed. This means investing more time, energy and better ideas. They will not only be vested in their personal growth, but also the growth of the organization as a whole. Happy employees are excited about coming to work and are more likely to act in the organization’s best interest because they feel apart of something bigger.
It’s important as business owners and managers to make sure that your employees are happy. Happy employees make the road to success a lot smoother and can make the time to get there much shorter. You may not be able to please everyone, but you should try to make the people who have a direct impact on your business success happy when you can.
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